The protection of your personal data is a priority for us. In Hotel Angela, we fully respect your privacy and are committed to handling your personal information responsibly and transparently, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
1. What data do we collect?
When you communicate with us by phone or email, we may collect the following personal data:
Special requests or notes regarding your stay
Full name
Contact information (email, phone)
Arrival and departure dates
Number of visitors
2. How we use your data
Your data is used exclusively for:
Contacting you for information regarding your stay
Confirming and managing your reservation
Improving the hospitality experience
3. Who has access to the data
Your personal information is kept secure and is not shared with third parties, unless required by law or by partners involved in the operation of the hotel (e.g. accounting firms), who are bound by confidentiality clauses.
4. Duration of data retention
Your personal data is retained only for as long as necessary to fulfill the purpose for which it was collected and/or for reasons of compliance with legal or tax obligations.
5. Your rights
According to the law, you have the right to:
- Request access to your data
- Request their correction or deletion
- Restrict or object to their processing
- Withdraw your consent, where required
For any related request, you can contact us at [hotel email].
6. Cookies & Website
Our website may use cookies solely for functionality or basic statistical purposes. We do not collect personal data without your consent.
7. Contact
For any question or request regarding your personal data, you can contact us via email or telephone. Our contact details can be found on the relevant page of the website.
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